The 5 Metrics That Show If a Startup Is Really Ready to Scale
- Alexis Hartmann
- Aug 18
- 2 min read
A lot of startups want to scale.Very few actually know what they should measure to make it possible.
When I look at a company — whether as an advisor, an investor, or even just out of curiosity — I don’t ask for fancy dashboards.
I want to know if the team has clarity.Not to validate a strategy, but to see if there’s enough substance to build on.
Here are the 5 metrics I always look at.
1️⃣ MRR — Monthly Recurring Revenue
In early stage, this is often the only somewhat stable indicator on the revenue side.
I’m not looking for perfect growth curves. I’m looking for a healthy foundation:
Is MRR tracked?
Is it understood by the team?
Can they explain what’s driving it?
Even at a small scale, if MRR is clear and consistently followed, it’s a sign the company has started to structure itself.
2️⃣ Pipeline — and Its Structure
MQL, SQL, OPP… those aren’t just acronyms.They describe the commercial engine.
The questions I ask:
Who’s feeding the pipeline?
What’s the split between inbound vs. outbound?
Do teams know where they’re performing — and where deals get stuck?
A pipeline without a clear read is like driving with a GPS that doesn’t see the road. You’re moving, but you don’t know where.
3️⃣ Churn — Simple and Implacable
You don’t need an MBA to understand churn. If you lose customers, you’re paying twice for the same growth.
But what I care about most is whether churn is:
Measured
Understood
Owned by the team
When I hear, “we don’t really know”, that’s usually where the real work starts.
4️⃣ Sales Metrics — The Operational Engine
Some of the most telling numbers are also the most basic:
Average deal size
Average sales cycle length
Upsell vs. new business split
These metrics reveal:
How fast the machine is running
Whether growth relies too much on one segment
Or whether the company is building a more balanced revenue mix
They’re the pulse of the sales organization.
5️⃣ Product Usage — The Overlooked Truth
This is the big one. The one almost nobody tracks properly.
Cohorts. Activation. Stickiness.
It doesn’t take a complex tool — but if there’s zero visibility into real usage, I start asking hard questions.
How do you sell a product if you don’t know how it actually lives in your customers’ hands?
The Bottom Line
These five metrics quickly tell me if a company knows:
What it sells
To whom
And how much control it really has over the growth engine
And when these indicators are shared across teams — sales, product, finance, marketing — that’s when true alignment happens.That’s when scaling stops being wishful thinking and starts becoming credible.
💡 At Startwise, we help startups and VCs structure growth and scale effectively.👉 Follow our page for insights, field learnings, and a pragmatic take on scaling in tech.





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